PRIVACY POLICY

Last Updated: [10/15/2025]

At Veron Care, your privacy matters. We are committed to protecting your personal information and ensuring transparency in how we collect, use, and share it. This Privacy Policy describes our practices for individuals and organizations (collectively “users”) who access or use Veron Care’s devices, software, platforms, and services in the United States.

Table of Contents

1. Scope & Key Definitions

“You” refers to individual consumers (B2C) and organizations or entities (B2B) using Veron Care services.
“Personal Health Data” means any physiological, biometric, or medical data collected through Veron Care devices or systems.
Veron Care may not always qualify as a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). However, when acting as a business associate of a covered entity, we comply with applicable HIPAA requirements.
We also comply with other relevant U.S. laws, including the California Consumer Privacy Act (CCPA), and applicable federal or state data protection laws.

2. Information We Collect

We may collect the following types of information:

Personal and identifying information — such as your name, job title, company name, email address, phone number, or account credentials.
Health-related data — including vital signs, activity levels, fall detection, sleep information, and other biometric metrics recorded by Veron Care devices.
Technical and usage data — such as device identifiers, system logs, app interactions, or IP address.
Location data — if you grant permission, for emergency response or location-based support.
Aggregated or anonymized data — used for analytics, research, and performance improvement (never identifiable to any user).

3. How We Use Your Information

We use your information to:

Provide, operate, and maintain Veron Care products and services.
Process health data to generate personalized insights or emergency alerts.
Support B2B integrations with healthcare providers or partner organizations.
Conduct analytics and product improvement using de-identified or aggregated data.
Ensure system security, detect fraud, and comply with legal requirements.

We do not sell or rent your personal data to any third parties for marketing or commercial purposes.

4. How We Use Your Information

Your information may be shared only in the following situations:

With your consent — when you authorize sharing or integration with healthcare providers or other third parties.
With service providers — who assist us with hosting, analytics, or technical support, bound by confidentiality and data protection agreements.
For legal compliance — when required by law, court order, or government request.
In emergencies — when necessary to protect your safety or the public’s safety.

5. How We Use Your Information

We employ industry-standard safeguards to protect your information, including:

Data encryption (in transit and at rest).
Role-based access control and multi-factor authentication.
Regular security testing, backups, and risk assessments.

While we work hard to protect your data, no system is entirely risk-free. We encourage you to use strong passwords and secure your devices.

6. Your Rights

You have the right to:

Access or request a copy of your personal or health data.
Request correction or deletion of inaccurate information.
Withdraw consent at any time (some features may become unavailable).
Opt out of certain types of processing where allowed by law.
File a privacy complaint with us or relevant authorities if you believe your rights have been violated.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes described above or as required by law. When data is no longer needed, it will be securely deleted or anonymized.

8. Children’s Privacy (COPPA)

Veron Care does not knowingly collect information from children under 13 years of age. If we discover such data has been collected without verified parental consent, we will delete it in accordance with the Children’s Online Privacy Protection Act (COPPA).

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the “Last Updated” date will be revised accordingly.

10. Contact Us

If you have questions or privacy requests, please contact us at:

support@veroncare.com